At SCHouseCalls.com, we understand the importance of protecting your personal information and are committed to maintaining the privacy and confidentiality of all data collected from our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect the following types of information when you use our website:

1.1. Personal Information: We may collect personally identifiable information such as your name, contact details, email address, date of birth, and any other information you provide voluntarily when filling out forms or interacting with our services.

1.2. Protected Health Information (PHI): In compliance with HIPAA regulations, we may collect PHI, including your medical history, health conditions, medications, treatment records, and any other relevant health information that you provide to us during your interactions with our services.

Use of Information
We use the collected information for the following purposes:

2.1. Provision of Services: We may use your personal and PHI to provide you with the services you request, such as scheduling and conducting house calls, medical consultations, and other related healthcare services.

2.2. Communication: We may use your contact information to communicate with you regarding appointment reminders, follow-up care, and other relevant information related to your healthcare.

2.3. Improving Services: We may analyze the collected information to improve our website, services, and user experience. This includes gathering statistical data and conducting research to enhance the quality of care we provide.

Disclosure of Information

We may disclose your information in the following circumstances:

3.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as healthcare professionals, medical billing companies, IT support, and other relevant entities. These providers are obligated to maintain the privacy and security of your information.
3.2. Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or when we believe in good faith that such disclosure is necessary to protect our rights, comply with legal proceedings, or ensure the safety of our users.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity or third party involved, subject to the same privacy protections outlined in this policy.

Data Security

How We Protect Your Health Information

We take steps to safeguard your PHI and ensure it is used and disclosed only as permitted by law. These steps include:

• Administrative Safeguards: We have policies and procedures in place to limit access to your PHI and ensure its confidentiality.

• Physical Safeguards: We maintain physical security measures to protect your PHI from unauthorized access.

• Technical Safeguards: We use electronic security measures to protect your PHI, such as encryption and password protection.

  Your Rights

  As an individual whose information we collect, you have the right to:

• Access and Rectification: Request access to your personal and PHI and update or correct any inaccuracies.

• Restrictions: Request restrictions on how your information is used or disclosed

• Data Portability: Request a copy of your information in a commonly used electronic format.

• Withdraw Consent: Withdraw your consent for the collection, use, or disclosure of your information, except where legal obligations require otherwise.

• Complaints: Lodge a complaint with the appropriate regulatory authority if you believe your rights have been violated.

  How to Contact Us

  If you have any questions about this Privacy Policy or your rights under HIPAA, please contact us at:

  • Ben Finley

  • 803-749-3037

  • Bfinley@yourhealth.org

  
  

Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.