With all the advances in medical technology, including Electronic Medical Records, specialized software, and the thousands of systems developed exclusively for the medical industry, it lacks essential communication and coordination. Scheduling patients and obtaining results between testing facilities, primary care offices, and specialists appear especially fragile.
When analyzing my personal experience in 2021, I discovered a 67% breakdown in this coordination for three specialist visits scheduled on my behalf. The first breakdown involved a testing center that did not forward images on time, causing me to hand-carry them to the specialist's office. On the day of my appointment, the specialist had not seen the images, nor was he aware they existed in my file. The second failure involved a clerical scheduling error, resulting in a wasted five-hour round trip to Charleston. My third appointment went smoothly.
Thinking about my results, I wondered if I was an anomaly or if these breakdowns are a more pervasive problem within the industry.
One probable solution to this problem is changing how patients access specialty services. South Carolina & Georgia House Calls embraces a healthcare delivery model that includes 10+ specialty services within their practice. Consults, lab work, advanced testing, and specialist scheduling are simplified using a single platform. Essentially, this puts patients, specialists, and primary care providers on the same page.
SC House Calls & GA House Calls is a network of over 250 medical professionals providing In-home medical house calls and Telehealth visits to Private Residences, Assisted Living Communities, and Skilled Nursing Facilities. SC House Calls serves all 46 Counties of South Carolina. New patient registration, appointments, and 24-7 access to medical professionals is available through its Center for Telehealth @ 800-491-0909
